The satisfaction of our clients and our high retention factor is due to the results we deliver.
Rock Global Services came in and within about a month increased my RevPar with 30%. They turned our business around and made it profitable. If you ask me what the difference is having Rock Global as your revenue management team, I would say easily 25%. These guys really know how to push for results.
Rock Global revenue management experts turned our hotel profitable with the first year of opening. I never realized that the hotel industry represented such an investment opportunity until I met Rock Global. I run a 35% NOP and even higher in my properties thanks to them.
Revenue management is not only for city hotels. The results at our resort are proof. RevPar increased with 18% in the first year and 14% in the second year.
Since Rock Global Services took over Revenue Management and Internet Marketing for our property, results have gone up more than we ever thought possible.
After the results Rock Global Services brought us at Hotel de Londres in San Sebastian, they were a natural choice to strategically turn around our hotel in Seville.